What happens if the item I ordered is backordered?
In some cases, shipping may be postponed due to a lack of product availability. Items that are on backorder will be shipped when they are received in stock. In the event of any delay, we will notify you by mail or email.
Can I ship to a PO Box?
We can ship some items to a P.O. Box. This excludes oversized items and items shipped directly from our manufacturers. We will notify you in writing within 24 hours of placing your order to confirm shipment via USPS.
Can I ship an order to an APO/FPO address?
Yes, for an additional charge of $10.
When entering an APO or FPO address, please follow this example:
Name: PO1 William Klein
Address Line: Marine Division Sct 123
Address Line: USS Rocky AA–11
ZIP Code: 12345 (use actual zip code)
City: FPO (use “APO” if approriate)
State: AA or AE Can I ship to destinations outside the US?
Yes. See Shipping to International Destinations on this page.
Can I ship items to multiple addresses?
At present, we can only process orders with a single address for each order. However, you are able to store and select from any addresses you wish to keep in your account.
Can I delay the shipment of my order?
If you wish to place an order but delay its shipment to a later date, please do so through our Customer Service Center. Call , and one of our sales associates will be happy to assist you.